Pulse

What Patients Want

Physicians and designers from Mayo Clinic are using a creative process borrowed from industry to improve the patient experience.

Price Check

If you don’t have a price list for the 50 most common services you perform, consider yourself a scofflaw.

Aging Not So Gracefully

Medical students learn what it’s like to be an elderly patient by walking in their uncomfortable shoes.

No Whiners?

What’s behind the drop in complaints against Minnesota physicians?

Reformed Consent

Staff at HealthEast Care System are simplifying the forms patients sign to indicate their consent for treatment.
 

End Notes

patient

A poem by Kim Dippo, M.D.
 

MMAA Update

Toward a Common Language

By Conrad Schiebel

MMA Viewpoint

Evading the Law

Public health is the neglected foundation on which individual health care rests.

December 2006 | Back to Table of Contents

Cover Story

Informed to the Max

Increasingly, the Internet is the drug of choice for patients seeking medical knowledge. How are doctors dealing with these information junkies?

By Jeanne Mettner

 

Perspective

Customer Disservice?

Physicians often find themselves caught between what they know is best and what pushy patients demand.

By James L. Glazer, M.D.
 

“Munication”: Making Your Point but Missing the Patient

Are you talking at, to, or with your patients?

Gregory A. Plotnikoff, M.D., M.T.S.
 

Missed Appointments

An impersonal physician, a timid patient, and a lost opportunity.

By Richard Miner, M.D.

 

Clinical and Health Affairs

Minnesota General Surgeons: Where Do They Come From?

By Rory L. Smoot, M.D., and David R. Farley, M.D.
 

Newborn Hearing Screening: An Assessment of Knowledge, Attitudes, and Practice among Minnesota Physicians

By Nicole C.M. Brown, M.S.N., C.P.N.P., Katherine James, Jianmin Liu, Penny A. Hatcher, M.S.N., Dr. P.H., and Yaoli Li, M.D.

 

Quality Rounds

Transplant Transparency

Public reporting of transplant center outcomes leads to better oversight and patient choices. Can we learn from this experience?

By Scott D. Smith

 

Editor's Note

Patients-Keeping Up with This Year's Model

 

MMA News

HHS Secretary Visits MMA
Make Time for Capitol Rounds
MMA Introduces Sponsors Program
 

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